This training session is tailored for individuals and departments moving from traditional desk phones to Microsoft Teams for their calling needs. Join us to explore Teams calling, practice various options for making and receiving calls, and customize your call settings to enhance your experience.

Learning Objectives​

• Navigating the Dial Pad: Get comfortable with the Teams dial pad and its features. 

• Speed Dialing: Set up and use speed dial for quick access to frequent contacts. 

• Contact Management: Learn how to find, build, and manage your contact list within Teams. 

• Voicemail Access: Understand how to access and manage your voicemails. 

• Calling Options: Practice making and receiving calls using various options within Teams. 

What to Bring

• Laptop or mobile device with Microsoft Teams installed.

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Note: On-demand Microsoft Teams Calls training, however the live training is recommended.