On-Demand Library

Back to On-Demand Library

ServiceNow Incident Management

Self-paced On-Demand

This on-demand Canvas course will help users understand and navigate tools, roles, and responsibilities within ServiceNow Incident Management by working through three course modules:

  • Incident Management
  • Working with Incidents
  • Service Management

Estimated Time Commitment: One hour

Training Details

Topic
Creating incidents in ServiceNow

Trainings You May Also Like

View More


Grouper Access Management Training

Self-paced
On-Demand

The Grouper Access Management Training is an on-demand training that details access management for staff members who are service owners, managers of...

Learn More


AI Makerspace Session - From Basic to Brilliant: Building AI Prompts with CARPS

October 14, 2026
10 a.m. ET
Live (In-Person)

Learn how to craft effective AI prompts that deliver exceptional results using the CARPS framework.

Learn More


AI Makerspace Session - Creating Visuals with AI

November 5, 2026
2 p.m. ET
Live (In-Person)

Design eye-catching images in minutes using AI-powered generation tools in this introductory session.

Learn More


Introduction to Qualtrics - Nursing

November 10, 2026
10 a.m. ET
Live (Virtual)

Explore Northeastern's survey platform for creating, distributing, and analyzing surveys and forms in this comprehensive overview.

Learn More