3CLogic 101
Self-paced
On-Demand
The 3CLogic contact center tool allows users to stay within the ServiceNow platform while interacting with customers via calls.
During this training, users will be guided through the 3CLogic and ServiceNow environments to gain an introductory understanding of the interface, call handling, and call management within ServiceNow.
Course Prerequisites:
Must have ServiceNow and 3Clogic login credentials
Training Details
- Topic
- Understanding 3CLogic Tool Format
Trainings You May Also Like
View More
Getting Started with Microsoft Teams (August 12)
August 12, 2026
Hybrid
10 a.m.
2 p.m.
ET
New to Microsoft Teams, or looking for a refresher on hosting virtual meetings?
Learn More
Getting Started with Microsoft Teams (August 6)
August 6, 2026
Live (Virtual)
2 p.m.
ET
New to Microsoft Teams, or looking for a refresher on hosting virtual meetings?
Learn More
Building Effective Claude Projects (March 11)
March 11, 2026
Hybrid
10 a.m.
2 p.m.
ET
Create persistent AI workspaces for ongoing tasks in this session exploring Claude Projects.
Learn More
Beyond Raise Your Hand Engaging with Poll Everywhere (April 8)
April 8, 2026
Hybrid
10 a.m.
2 p.m.
ET
Master real-time polling, Q&A, and audience engagement with Poll Everywhere in this interactive training.
Learn More